Privacy Policy

LAST UPDATED April 20th, 2024

Introduction

This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting,

using and disclosing your information and outlines the security measures we’ve put in place to

protect the information that you store using Flight Deck Fitness LLC.'s ("Flight Deck Fitness") services,

including the services made available through this web site, and any other software or services

offered by Flight Deck Fitness in connection with such services (the “Services”). By using these

Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of

your information described in this Privacy Policy.

What information does Flight Deck Fitness collect and store?

Personal Information

When expressing an interest in obtaining additional information about the Services or registering

to use the Services, Flight Deck Fitness requires you to provide your personal contact information, such

as your name, company name, address, phone number, and email address (these are referred to

below as your “Personal Contact Information”). When purchasing the Services, Flight Deck Fitness

also requires you to provide financial and billing information, such as billing name and address,

credit card number, and the number of employees within the organization that will be using the

Services (“Billing Information”).

Data, Diagnostic & Login Information

Using Flight Deck Fitness’s Services, you will be able to create, upload, store and share information

such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is

collectively referred to below as “Data”). This information will be stored and maintained on

Flight Deck Fitness’s web site. If you run into technical errors in the course of using the Services,

Flight Deck Fitness may request your permission to obtain a crash report along with certain logging

information from your system documenting the error (“Diagnostic Information”). Such

information may contain information regarding your Operating System version, hardware,

browser version (and .NET version information in case of Windows systems), and your email

address, if provided. Additionally, certain login information is maintained in a cookie stored

locally on your computer (i.e. not on a server) in order to streamline the login process (“Login

Information”).

Analytics Information

As you navigate Flight Deck Fitness’s website and use our Services, Flight Deck Fitness may also collect

information through the use of frequently used information-gathering tools, such as cookies and

Web beacons (“Website Navigational Information”). Website Navigational Information includes

standard information from your web browser (such as browser type and browser language), your

Internet Protocol (“IP”) address, and the actions you take on Flight Deck Fitness’s website (such as

web pages viewed and links clicked). Collectively, this information is referred to as “Analytics

Information.”

Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to

your website or other websites.

Google's use of advertising cookies enables it and its partners to serve ads to your users based on

their visit to your sites and/or other sites on the Internet.

Users may opt out of personalized advertising by visiting Ads Settings or by visiting

www.aboutads.info.

Geo-Location Information

Flight Deck Fitness does not collect any information regarding your real-time geo-location while using

the Services; however, it may do so at some point in the future. We will request your permission

before collecting such information.

What does Flight Deck Fitness do with the information it collects?

Flight Deck Fitness uses the information it collects in the following ways:

Personal Contact Information – We use this information primarily to administer our Services to

you and provide you with updates and product announcements. Per the Privacy and Conditions,

we may use some of your information for marketing purposes, as explained below.

Billing Information – Flight Deck Fitness does not store any Billing Information on its servers. Instead,

we use a payment provider, Stripe (www.stripe.com), to store and process all payment related

transactions. Find information regarding Stripe’s privacy policy here.

Data, Diagnostic Information and Login Information – We use this information solely for the

purpose of administering and improving our Services to you.

Analytics Information – Flight Deck Fitness may use your Analytics Information in conjunction with

an analytics service such as Google Analytics to monitor and analyze use of the Services, for the

Services’ technical administration, to increase the Services’ functionality and user-friendliness,

and to verify users have the authorization required for the Services to process their requests.

Sharing & Disclosure of Private Information

Third Party Applications and Your Use

Flight Deck Fitness provides users with the ability to link to their Data on third party sites such as

Facebook, Twitter and LinkedIn. Such linking is at the complete discretion of users. Because of

this, Flight Deck Fitness cannot be held responsible or liable for the linking of user’s Data to such third

party sites, nor for how these third party sites use such links.

Marketing and Publicity

Per our Privacy and Conditions, you agree to permit Flight Deck Fitness to identify you as a customer

and to use your name and/or logo in Flight Deck Fitness’s website and marketing materials.

Sale of Personal Information

Flight Deck Fitness does not sell, rent, or trade your private information to any third parties in any way.

Service Providers and Business Partners

Flight Deck Fitness may use certain trusted third party companies and individuals to help us provide,

analyze, and improve the Services (including, but not limited to, data storage, maintenance

services, database management, web analytics, payment processing, and improvement of the

Services’ features). These third parties may have access to your information strictly for the

purposes of performing these tasks on our behalf and under obligations similar to those in this

Privacy Policy.

Non-Private or Non-Personal Information

We may disclose your non-private, aggregated, or otherwise non-personal information, such as

usage statistics of our Services, in our discretion.

Our Use And Disclosure of Information

Flight Deck Fitness will not disclose any personally identifiable information about any individual

except as set forth in this Privacy Policy. This applies to information about our customers and

information our customers provide to us about their customers. We are not limited in any way in

our use of non-personal information that does not permit direct association with any specific

individual or non-identifiable aggregate information about our users (such as the number of

customers who use our services, the geographic distribution of our users, the amount of

information located and/or removed, etc.).

Internal Uses of Your Personally Identifiable Information

We collect, store and process your personally identifiable information on servers located in the

United States. Due to the unpredictable nature of Internet routing, your information may pass

through other countries while in transit to our servers. We use the information we collect about

you in order to:

1. Develop and deliver our services

2. Process your transactions

3. Provide customer service and manage your

account

4. Improve our products, services and

marketing.

We provide access to personally identifiable information about our users only to those who

require it for the above purposes.

Flight Deck Fitness will not sell or rent any of your personally identifiable information to third parties.

Flight Deck Fitness will not share any of your personally identifiable information with third parties

except in the limited circumstances described below.

We share information with service providers under contract who help with our business

operations such as payment and order processing, fraud investigation, bill collection, and

information management and analytics. If content generation is included in your services, we

may share information with service providers under contract to create, edit and/or publish such

content. These third parties are obligated to protect your information and are contractually

prohibited from using your personally identifiable information for any other purpose. They are

never permitted to share your information with any third parties. They are authorized to use your

personal information only as necessary to provide these services to Flight Deck Fitness.

We disclose information that we, in good faith, believe is appropriate to cooperate in

investigations of fraud or other illegal activity, to conduct investigations of violations of our

Privacy of Use and/or to protect our right, protect your safety and the safety of others. For

example, this means that if we conduct a fraud investigation and conclude that one side has

engaged in deceptive practices, we reserve the right to provide that person or entity’s contact

information (but not bank account or credit card information) to victims who request it.

We disclose information in response to a subpoena, warrant, court order, levy, attachment, order

of a court-appointed receiver or other comparable legal process, including subpoenas from

private parties in a civil action. If the subpoena seeks information about an identified subscriber

or limited group of subscribers, we will make reasonable business efforts to contact the

subscriber(s) before providing information to the party that requests it. We cannot guarantee that

we will be able to do so in all cases, whether due to a time limit, court order, inability to

effectively contact a subscriber, or other circumstances.

When a user signs up for a co-branded version of our service through links to flightdeckfitness.com

from our co-branded partner’s website, Flight Deck Fitness will share with the co-branded partner that

user’s name, e-mail address and physical address in order to provide enhanced integration

between Flight Deck Fitness’s services and the services of our co-branded partner. If you do not want

your information shared with Flight Deck Fitness’s co-branded partner, sign up for Flight Deck Fitness

directly through flightdeckfitness.com and other sub-domains and not through a link from our

partner’s website.

We disclose information to your agent or legal representative (such as the holder of a power of

attorney that you grant, or a guardian appointed for you).

We share information with companies that provide public relations and marketing services for

us. Such information will only be shared by us to customize, measure and improve our products,

services and advertising. It will not be shared with third parties for their marketing purposes.

These third parties are contractually obligated to protect your information and are prohibited

from using your personally identifiable information for any other purpose.

As with any other business, it is possible that in the future, Flight Deck Fitness could merge with or be

acquired by another company. If such an acquisition occurs, the successor company would have

access to the information maintained by Flight Deck Fitness, including customer account information,

but would continue to be bound by this Privacy Policy until it is amended.

We share your information with our parent, subsidiaries and joint ventures to help coordinate the

services we provide to you, enforce our terms and conditions, and promote trust and safety.

The implementation of our Services, by its very nature, may require using your personally

identifiable information to locate other information about you. Such use may include, but not be

limited to, using your information to search the publicly accessible Internet sites as well as

searching private information databases and sites.

The implementation of our Services, by its very nature, may require revealing your personally

identifiable information in order to effect removal of Internet content about you. For example,

we may have to disclose your name to a website in order to notify them to remove Internet

content about you. This occurs with your express permission for a specific, given purpose.

Internal Uses of Your Personally Identifiable Information

We will retain your information for as long as your account is active or as needed to provide you

the Services. If you wish to cancel your account or request that we no longer use your

information to provide you the Services, you may delete your account (this will be done by

Flight Deck Fitness’s customer care team). If you delete your account, your Data will no longer be

stored in our servers. While we try to delete your Data from our servers as quickly as possible,

please be aware that there may be a delay from the time you delete your account to the time that

your Data is removed, and that some of your Data may continue to exist for a period in backup

copies.

Changes To Privacy Policy

If we decide to make material changes to our Privacy Policy, we will notify you by e-mail

through the primary e-mail address specified in your account and/or post those changes to this

Privacy Policy on the Website homepage prior to the changes taking effect. You are responsible

for ensuring we have an up-to-date active and deliverable e-mail address for you.

You are also responsible for regularly reviewing the Privacy Policy and related documents. We

reserve the right to modify this Privacy Policy at any time. No amendment to or modification of

this Policy will be binding unless in writing and signed by a duly authorized representative of

Flight Deck Fitness, or posted to the Site by a duly authorized representative of Flight Deck Fitness.

In the event that Flight Deck Fitness goes through a business transition, such as a merger, an

acquisition by another company, or a sale of a portion of its assets, users' personally identifiable

information will, in most instances, be part of the assets transferred. Users will be notified via

prominent notice on the site for 30 days after a change of ownership or control of their

personally identifiable information. If, as a result of the business transition, a user’s personally

identifiable information will be used in a manner different from that stated at the time of

collection, users will be given a choice consistent with our notification of changes section.

Internal Uses of Your Personally Identifiable Information

If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or

Switzerland, you may have additional rights with respect to your personally identifiable

information (otherwise known as Personal Data). These rights may include rights under the EU’s

General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom,

Lichtenstein, Norway or Iceland. “Personal Data” is any data that relates to an identified or

identifiable natural person. Examples of Personal Data include identifiers such as name, location

data, and unique online identifiers.

In addition to the principles, practices and policies set forth above in this Privacy Policy,

Flight Deck Fitness has adopted the following principles to govern its collection and processing of

Personal Data:

Personal Data shall be processed lawfully, fairly, and in a transparent manner.

The Personal Data collected will only be those specifically required to fulfill Flight Deck Fitness’s

obligations to deliver the service.

Personal Data shall only be retained for as long as it is required to fulfill contractual

requirements.

Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the

purposes for which they are collected and/or processed. Personal Data shall be accurate and,

where necessary, kept up to date.

The data subject has the right to request from Flight Deck Fitness access to and rectification or erasure

of their Personal Data, to object to or request restriction of processing concerning the data, or to

the right to data portability. In each case such a request must be put in writing to Flight Deck Fitness.

About the California Consumer Privacy Act (CCPA)

Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) allows California

residents to obtain certain information collected by the business with whom they have

established business relationships.

If you are a California resident, you may exercise certain rights to access, restrict, or delete your

personal information by submitting a request through this link.

Community

Our Services may include publicly accessible community services such as blogs, forums, and

wikis. Please be aware that any information you provide in these areas may be read, collected,

and used by others who access them. Your posts on these communities may remain even after

you cancel your account.

Questions, Complaints and Contacts

If you have any questions regarding this Privacy Policy, please contact us at [email protected], or by U.S. mail at the address below:

Flight Deck Fitness LLC.

Attn: Privacy Officer

2208 Hanfred Lane Suite 104-246

Tucker, GA 30084

United States