Privacy Policy
LAST UPDATED April 20th, 2024
Introduction
This page (“Privacy Policy” or “Policy”) provides our policies and procedures for collecting,
using and disclosing your information and outlines the security measures we’ve put in place to
protect the information that you store using Flight Deck Fitness LLC.'s ("Flight Deck Fitness") services,
including the services made available through this web site, and any other software or services
offered by Flight Deck Fitness in connection with such services (the “Services”). By using these
Services, you consent to the collection, transfer, processing, storage, disclosure and other uses of
your information described in this Privacy Policy.
What information does Flight Deck Fitness collect and store?
Personal Information
When expressing an interest in obtaining additional information about the Services or registering
to use the Services, Flight Deck Fitness requires you to provide your personal contact information, such
as your name, company name, address, phone number, and email address (these are referred to
below as your “Personal Contact Information”). When purchasing the Services, Flight Deck Fitness
also requires you to provide financial and billing information, such as billing name and address,
credit card number, and the number of employees within the organization that will be using the
Services (“Billing Information”).
Data, Diagnostic & Login Information
Using Flight Deck Fitness’s Services, you will be able to create, upload, store and share information
such as company description, email ID, logo, photos, custom emails, user email IDs, etc. (this is
collectively referred to below as “Data”). This information will be stored and maintained on
Flight Deck Fitness’s web site. If you run into technical errors in the course of using the Services,
Flight Deck Fitness may request your permission to obtain a crash report along with certain logging
information from your system documenting the error (“Diagnostic Information”). Such
information may contain information regarding your Operating System version, hardware,
browser version (and .NET version information in case of Windows systems), and your email
address, if provided. Additionally, certain login information is maintained in a cookie stored
locally on your computer (i.e. not on a server) in order to streamline the login process (“Login
Information”).
Analytics Information
As you navigate Flight Deck Fitness’s website and use our Services, Flight Deck Fitness may also collect
information through the use of frequently used information-gathering tools, such as cookies and
Web beacons (“Website Navigational Information”). Website Navigational Information includes
standard information from your web browser (such as browser type and browser language), your
Internet Protocol (“IP”) address, and the actions you take on Flight Deck Fitness’s website (such as
web pages viewed and links clicked). Collectively, this information is referred to as “Analytics
Information.”
Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to
your website or other websites.
Google's use of advertising cookies enables it and its partners to serve ads to your users based on
their visit to your sites and/or other sites on the Internet.
Users may opt out of personalized advertising by visiting Ads Settings or by visiting
www.aboutads.info.
Geo-Location Information
Flight Deck Fitness does not collect any information regarding your real-time geo-location while using
the Services; however, it may do so at some point in the future. We will request your permission
before collecting such information.
What does Flight Deck Fitness do with the information it collects?
Flight Deck Fitness uses the information it collects in the following ways:
Personal Contact Information – We use this information primarily to administer our Services to
you and provide you with updates and product announcements. Per the Privacy and Conditions,
we may use some of your information for marketing purposes, as explained below.
Billing Information – Flight Deck Fitness does not store any Billing Information on its servers. Instead,
we use a payment provider, Stripe (www.stripe.com), to store and process all payment related
transactions. Find information regarding Stripe’s privacy policy here.
Data, Diagnostic Information and Login Information – We use this information solely for the
purpose of administering and improving our Services to you.
Analytics Information – Flight Deck Fitness may use your Analytics Information in conjunction with
an analytics service such as Google Analytics to monitor and analyze use of the Services, for the
Services’ technical administration, to increase the Services’ functionality and user-friendliness,
and to verify users have the authorization required for the Services to process their requests.
Sharing & Disclosure of Private Information
Third Party Applications and Your Use
Flight Deck Fitness provides users with the ability to link to their Data on third party sites such as
Facebook, Twitter and LinkedIn. Such linking is at the complete discretion of users. Because of
this, Flight Deck Fitness cannot be held responsible or liable for the linking of user’s Data to such third
party sites, nor for how these third party sites use such links.
Marketing and Publicity
Per our Privacy and Conditions, you agree to permit Flight Deck Fitness to identify you as a customer
and to use your name and/or logo in Flight Deck Fitness’s website and marketing materials.
Sale of Personal Information
Flight Deck Fitness does not sell, rent, or trade your private information to any third parties in any way.
Service Providers and Business Partners
Flight Deck Fitness may use certain trusted third party companies and individuals to help us provide,
analyze, and improve the Services (including, but not limited to, data storage, maintenance
services, database management, web analytics, payment processing, and improvement of the
Services’ features). These third parties may have access to your information strictly for the
purposes of performing these tasks on our behalf and under obligations similar to those in this
Privacy Policy.
Non-Private or Non-Personal Information
We may disclose your non-private, aggregated, or otherwise non-personal information, such as
usage statistics of our Services, in our discretion.
Our Use And Disclosure of Information
Flight Deck Fitness will not disclose any personally identifiable information about any individual
except as set forth in this Privacy Policy. This applies to information about our customers and
information our customers provide to us about their customers. We are not limited in any way in
our use of non-personal information that does not permit direct association with any specific
individual or non-identifiable aggregate information about our users (such as the number of
customers who use our services, the geographic distribution of our users, the amount of
information located and/or removed, etc.).
Internal Uses of Your Personally Identifiable Information
We collect, store and process your personally identifiable information on servers located in the
United States. Due to the unpredictable nature of Internet routing, your information may pass
through other countries while in transit to our servers. We use the information we collect about
you in order to:
1. Develop and deliver our services
2. Process your transactions
3. Provide customer service and manage your
account
4. Improve our products, services and
marketing.
We provide access to personally identifiable information about our users only to those who
require it for the above purposes.
Flight Deck Fitness will not sell or rent any of your personally identifiable information to third parties.
Flight Deck Fitness will not share any of your personally identifiable information with third parties
except in the limited circumstances described below.
We share information with service providers under contract who help with our business
operations such as payment and order processing, fraud investigation, bill collection, and
information management and analytics. If content generation is included in your services, we
may share information with service providers under contract to create, edit and/or publish such
content. These third parties are obligated to protect your information and are contractually
prohibited from using your personally identifiable information for any other purpose. They are
never permitted to share your information with any third parties. They are authorized to use your
personal information only as necessary to provide these services to Flight Deck Fitness.
We disclose information that we, in good faith, believe is appropriate to cooperate in
investigations of fraud or other illegal activity, to conduct investigations of violations of our
Privacy of Use and/or to protect our right, protect your safety and the safety of others. For
example, this means that if we conduct a fraud investigation and conclude that one side has
engaged in deceptive practices, we reserve the right to provide that person or entity’s contact
information (but not bank account or credit card information) to victims who request it.
We disclose information in response to a subpoena, warrant, court order, levy, attachment, order
of a court-appointed receiver or other comparable legal process, including subpoenas from
private parties in a civil action. If the subpoena seeks information about an identified subscriber
or limited group of subscribers, we will make reasonable business efforts to contact the
subscriber(s) before providing information to the party that requests it. We cannot guarantee that
we will be able to do so in all cases, whether due to a time limit, court order, inability to
effectively contact a subscriber, or other circumstances.
When a user signs up for a co-branded version of our service through links to flightdeckfitness.com
from our co-branded partner’s website, Flight Deck Fitness will share with the co-branded partner that
user’s name, e-mail address and physical address in order to provide enhanced integration
between Flight Deck Fitness’s services and the services of our co-branded partner. If you do not want
your information shared with Flight Deck Fitness’s co-branded partner, sign up for Flight Deck Fitness
directly through flightdeckfitness.com and other sub-domains and not through a link from our
partner’s website.
We disclose information to your agent or legal representative (such as the holder of a power of
attorney that you grant, or a guardian appointed for you).
We share information with companies that provide public relations and marketing services for
us. Such information will only be shared by us to customize, measure and improve our products,
services and advertising. It will not be shared with third parties for their marketing purposes.
These third parties are contractually obligated to protect your information and are prohibited
from using your personally identifiable information for any other purpose.
As with any other business, it is possible that in the future, Flight Deck Fitness could merge with or be
acquired by another company. If such an acquisition occurs, the successor company would have
access to the information maintained by Flight Deck Fitness, including customer account information,
but would continue to be bound by this Privacy Policy until it is amended.
We share your information with our parent, subsidiaries and joint ventures to help coordinate the
services we provide to you, enforce our terms and conditions, and promote trust and safety.
The implementation of our Services, by its very nature, may require using your personally
identifiable information to locate other information about you. Such use may include, but not be
limited to, using your information to search the publicly accessible Internet sites as well as
searching private information databases and sites.
The implementation of our Services, by its very nature, may require revealing your personally
identifiable information in order to effect removal of Internet content about you. For example,
we may have to disclose your name to a website in order to notify them to remove Internet
content about you. This occurs with your express permission for a specific, given purpose.
Internal Uses of Your Personally Identifiable Information
We will retain your information for as long as your account is active or as needed to provide you
the Services. If you wish to cancel your account or request that we no longer use your
information to provide you the Services, you may delete your account (this will be done by
Flight Deck Fitness’s customer care team). If you delete your account, your Data will no longer be
stored in our servers. While we try to delete your Data from our servers as quickly as possible,
please be aware that there may be a delay from the time you delete your account to the time that
your Data is removed, and that some of your Data may continue to exist for a period in backup
copies.
Changes To Privacy Policy
If we decide to make material changes to our Privacy Policy, we will notify you by e-mail
through the primary e-mail address specified in your account and/or post those changes to this
Privacy Policy on the Website homepage prior to the changes taking effect. You are responsible
for ensuring we have an up-to-date active and deliverable e-mail address for you.
You are also responsible for regularly reviewing the Privacy Policy and related documents. We
reserve the right to modify this Privacy Policy at any time. No amendment to or modification of
this Policy will be binding unless in writing and signed by a duly authorized representative of
Flight Deck Fitness, or posted to the Site by a duly authorized representative of Flight Deck Fitness.
In the event that Flight Deck Fitness goes through a business transition, such as a merger, an
acquisition by another company, or a sale of a portion of its assets, users' personally identifiable
information will, in most instances, be part of the assets transferred. Users will be notified via
prominent notice on the site for 30 days after a change of ownership or control of their
personally identifiable information. If, as a result of the business transition, a user’s personally
identifiable information will be used in a manner different from that stated at the time of
collection, users will be given a choice consistent with our notification of changes section.
Internal Uses of Your Personally Identifiable Information
If you reside in the European Union (“EU”), United Kingdom, Lichtenstein, Norway, Iceland or
Switzerland, you may have additional rights with respect to your personally identifiable
information (otherwise known as Personal Data). These rights may include rights under the EU’s
General Data Protection Regulation (“GDPR”), if you are a resident of the EU, United Kingdom,
Lichtenstein, Norway or Iceland. “Personal Data” is any data that relates to an identified or
identifiable natural person. Examples of Personal Data include identifiers such as name, location
data, and unique online identifiers.
In addition to the principles, practices and policies set forth above in this Privacy Policy,
Flight Deck Fitness has adopted the following principles to govern its collection and processing of
Personal Data:
Personal Data shall be processed lawfully, fairly, and in a transparent manner.
The Personal Data collected will only be those specifically required to fulfill Flight Deck Fitness’s
obligations to deliver the service.
Personal Data shall only be retained for as long as it is required to fulfill contractual
requirements.
Personal Data shall be adequate, relevant, and limited to what is necessary in relation to the
purposes for which they are collected and/or processed. Personal Data shall be accurate and,
where necessary, kept up to date.
The data subject has the right to request from Flight Deck Fitness access to and rectification or erasure
of their Personal Data, to object to or request restriction of processing concerning the data, or to
the right to data portability. In each case such a request must be put in writing to Flight Deck Fitness.
About the California Consumer Privacy Act (CCPA)
Effective on January 1, 2020, the California Consumer Privacy Act (CCPA) allows California
residents to obtain certain information collected by the business with whom they have
established business relationships.
If you are a California resident, you may exercise certain rights to access, restrict, or delete your
personal information by submitting a request through this link.
Community
Our Services may include publicly accessible community services such as blogs, forums, and
wikis. Please be aware that any information you provide in these areas may be read, collected,
and used by others who access them. Your posts on these communities may remain even after
you cancel your account.
Questions, Complaints and Contacts
If you have any questions regarding this Privacy Policy, please contact us at [email protected], or by U.S. mail at the address below:
Flight Deck Fitness LLC.
Attn: Privacy Officer
2208 Hanfred Lane Suite 104-246
Tucker, GA 30084
United States